Customer and Workspace Terms

1. Customer

The Customer is either a legal sports club or organisation represented by an authorised adult, or an adult individual creating and paying for an independent team Workspace. The creator and payer must be at least 18.

2. Authority and identity

The creator confirms authority to create the Workspace, use the entered Club/team name and branding, invite members and bind the organisation where applicable. An independent Workspace must not falsely claim to be an official Club Workspace.

3. Workspace scope

One team may subscribe without the whole legal club. The individual or organisation responsible for the Admin Workspace is the Customer. Private individuals and legal organisations currently see the same future pricing information, but paid subscriptions are not active.

4. Users and minors

The Customer is responsible for accurate invitations, member authority, Parent/guardian information and any legally required basis for minor Users. The pilot remains optional and an alternative essential-communication method is required.

5. Data-protection roles

The Customer normally controls its roster and operational travel purposes; MyTeamTravel may process that data under a DPA while separately controlling account, security and legal-obligation processing. The applicable allocation depends on the processing context and applicable law.

6. Operational accuracy

The Customer maintains accurate rosters, roles, relationships, destinations, timing, notes, transport and contact information, and limits access when people leave or roles change.

7. Drivers, vehicles and supervision

The Customer verifies driver eligibility, licences, insurance, vehicle suitability, legal capacity and supervision of minors. MyTeamTravel does not verify these matters.

8. Routes, weather and communications

• Route times and distances are estimates. Users must check current traffic, closures, legal requirements and road conditions.
• Weather information is forecast-based and may change. A winter warning does not confirm actual road-surface conditions.
• The Customer or Club remains responsible for licences, insurance, vehicle suitability, driver eligibility and supervision of minors.
• Notification delivery does not guarantee that information was read. An acknowledgement records that a User confirmed seeing an update; it does not prove understanding or action.
• MyTeamTravel must not be used as the only emergency or safety communication channel.

9. Security and Admin transfer

Passwords must not be shared. Admin control must be transferred through a secure invitation or verified support process, not by changing an email and handing over an old password. Current secure ownership-transfer tooling is limited and may require support verification.

10. Plans and future pricing

Displayed future monthly prices are CHF 9.99 for 1 active team, CHF 27.99 for 3, CHF 49.99 for 6 and CHF 89.99 for 12. Paid subscriptions and Stripe are not active. The applicable checkout terms, taxes and price will be shown before any future payment is authorised.

11. Renewal and cancellation

No paid renewal is currently active. Before paid subscriptions are offered, the applicable renewal and cancellation terms will be published and shown before payment is authorised. No charge may occur without explicit paid approval and payment details.

12. Refunds and failed payment

No paid purchase or payment-failure process is currently active. Applicable refund, withdrawal and failed-payment terms will be published before paid subscriptions are offered, and mandatory rights will remain unaffected.

13. Pilot and promotions

A free pilot or eligible 100% promotion does not auto-convert to paid use and creates no charge without payment details and explicit approval. Promotional access ends at the date configured for the promotion. No retroactive charge applies.

14. Future annual plans

New subscriptions may later become annual-only. Existing monthly Customers must not be silently converted; notice and explicit acceptance are required.

15. Suspension

Access may be restricted for security, illegality, fraud, serious breach, expired entitlement or User protection, subject to mandatory law and the applicable agreement.

16. Offboarding, export and deletion

Current Club deletion requires password, exact name, authority and email confirmation, then provides a 30-day recovery period before soft deletion. Complete self-service export and physical purge are not implemented. Legal/security records and backups may remain subject to verified retention rules.

17. Confidentiality and exports

The Customer protects confidential information, invitation/access links, calendar feeds, PDFs and exported personal data and gives them only to authorised recipients.

18. Intellectual property

MyTeamTravel retains its software, branding and documentation rights. The Customer confirms rights to submitted names, branding and content and grants operational permissions needed to provide the service.

19. Third-party providers

The service depends on hosting, database, email, route, place, geocoding, weather and schedule providers. Their availability, role and processing locations depend on the service and applicable provider arrangements.

20. Availability and changes

The pilot has no SLA. Product functionality may change with reasonable care, without silently creating paid obligations or reducing mandatory rights.

21. Liability, law and jurisdiction

Applicable law and competent courts are determined by the rules that govern the Customer relationship and any mandatory consumer or procedural law. Nothing excludes or limits liability that cannot lawfully be excluded or limited.

22. Contact

MyTeamTravel is operated by Janis Zarins, Gründerstrasse 14, 4600 Olten, Switzerland. Email: janis@myteamtravel.app. Telephone: +41 76 226 77 47.